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Innovation & Tech Help

mac os Mojave & Smartboard Troubleshooting

12/20/2018

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If you're anything like me, and you use your SMART Board every day for every lesson, you probably wanted to scream and pull your hair out after the latest macOS Mojave update. While the pen function of SMART Board continued to work flawlessly, the touch functions failed to reconnect. Even updating all systems' software failed to fix the issue.

Thankfully, a little light Google searching uncovered an extremely easy patch to the issue. You can check out the SMART community article for full details, or simply complete the following 4 steps.

Steps to configure a computer running SMART Notebook software after updating to macOS Mojave--
1.   Go to Apple menu > System Preferences > Security & Privacy.
System Preference Screenshot
2.  Click the Privacy tab, and then click Accessibility in the panel on the left.
Screenshot of Privacy Tab
3.   Click the lock icon and enter the administrator account user name and password if prompted. Click OK.
​
4.   Select both the SMART Ink & SMARTBoardService options, and then restart the computer.
Picture
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  • Journey to the End of the Earth
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