JENNA ERVIN
  • Journey to the End of the Earth
    • The Expedition
    • Expedition Gallery
  • Education Collaborative
    • Innovation & Tech Help Blog
    • Presentations
    • #ThatJustHappened
  • Author

Innovation & Tech Help

mac os Mojave & Smartboard Troubleshooting

12/20/2018

0 Comments

 
If you're anything like me, and you use your SMART Board every day for every lesson, you probably wanted to scream and pull your hair out after the latest macOS Mojave update. While the pen function of SMART Board continued to work flawlessly, the touch functions failed to reconnect. Even updating all systems' software failed to fix the issue.

Thankfully, a little light Google searching uncovered an extremely easy patch to the issue. You can check out the SMART community article for full details, or simply complete the following 4 steps.

Steps to configure a computer running SMART Notebook software after updating to macOS Mojave--
1.   Go to Apple menu > System Preferences > Security & Privacy.
System Preference Screenshot
2.  Click the Privacy tab, and then click Accessibility in the panel on the left.
Screenshot of Privacy Tab
3.   Click the lock icon and enter the administrator account user name and password if prompted. Click OK.
​
4.   Select both the SMART Ink & SMARTBoardService options, and then restart the computer.
Picture
0 Comments

SMARTBoard Projector Errors

4/4/2017

0 Comments

 
You're ready to rock your tech-infused lesson for the day and (of course) your SMART Board doesn't work. Before you contact your Site Tech Rep, check out the list below to identify your specific projector issue. Relay the specific issue to your Site Tech Rep and get quicker help or an immediate fix. Cannot find your projector issue? Email jervin[at]ltusd[dot]org.

Troubleshooting Tip
If the SMART Board is not responding, complete the following steps BEFORE contacting your Site Tech Rep.
  1. Turn off the projector and wait for the unit to complete the cooldown cycle.
  2. Unplug the projector from the power outlet. Wait a minimum of 2 minutes.
  3. Reconnect the projector to the power outlet.
  4. Restart the projector.

Still experiencing issues? Look at the error lights on your projector unit and reference the issue list below.
SmartBoard Projector Service Lights
Picture
Picture
0 Comments

SMARTboard Troubleshooting Guide

4/4/2017

0 Comments

 
Looking for a quick reference to issues with your SMART Interactive whiteboard or projector? Take a look at this easy-search manual for the 600i4 whiteboard and UX60 projector. ​​
Picture
0 Comments

    Categories

    All
    Apps
    Bitmoji
    Cardboard
    Engagement
    Google Chrome
    Google Classroom
    Google Extensions
    Google Slides
    Google Suite
    Grammarly
    Learning Spaces
    MacOS
    McGraw-Hill
    Organization
    Posters
    Powerpoint
    Presentations
    SMARTboard
    Social Media
    StudySync
    Teacher Hacks
    Troubleshooting
    Twitter
    Writing

    RSS Feed


Contact
Terms of Use
COPYRIGHT © 2018 JENNA ERVIN. ALL RIGHTS RESERVED.
  • Journey to the End of the Earth
    • The Expedition
    • Expedition Gallery
  • Education Collaborative
    • Innovation & Tech Help Blog
    • Presentations
    • #ThatJustHappened
  • Author