If you're anything like me, and you use your SMART Board every day for every lesson, you probably wanted to scream and pull your hair out after the latest macOS Mojave update. While the pen function of SMART Board continued to work flawlessly, the touch functions failed to reconnect. Even updating all systems' software failed to fix the issue.
Thankfully, a little light Google searching uncovered an extremely easy patch to the issue. You can check out the SMART community article for full details, or simply complete the following 4 steps.
Steps to configure a computer running SMART Notebook software after updating to macOS Mojave--
1. Go to Apple menu > System Preferences > Security & Privacy.
2. Click the Privacy tab, and then click Accessibility in the panel on the left.
3. Click the lock icon and enter the administrator account user name and password if prompted. Click OK.
4. Select both the SMART Ink & SMARTBoardService options, and then restart the computer.
You're ready to rock your tech-infused lesson for the day and (of course) your SMART Board doesn't work. Before you contact your Site Tech Rep, check out the list below to identify your specific projector issue. Relay the specific issue to your Site Tech Rep and get quicker help or an immediate fix. Cannot find your projector issue? Email jervin[at]ltusd[dot]org.
If the SMART Board is not responding, complete the following steps BEFORE contacting your Site Tech Rep.
Still experiencing issues? Look at the error lights on your projector unit and reference the issue list below.